On 30 April 2015, the Office of the Tasmanian Economic Regulator (OTTER) released its Final Report and Price Determination for TasWater.
Customers with current fixed charges above the target levels would see a price reduction from 1 July and customers with tariffs below target levels with face price increases capped at $100 or 10% (whichever is higher) until they reach the target tariff.
The target tariff will increase each year by inflation only.
In Dec 2014, the regulator released its Draft Determination for TasWater. The determination identified a significant number of issues to address, including under recovery of revenue relative to costs and unknown performance against drinking water quality, asset management and customer service.