Category Archives for "OFGEM – Office of Gas and Water Markets in the United Kingdom"

Jul 08

Analysis of energy market and adverse effects on competition in the UK

Customer Service and Protection , OFGEM – Office of Gas and Water Markets in the United Kingdom

Energy market analysis in the UK

On 7 July 2015 – the Competition and Markets Authority (CMA) released its findings and recommendations following a year-long investigation into the energy market.  It identified two main problems that hindered both competition in the market and better outcomes for customers; these were: a lack of engagement of customers in the market; and shortcomings in […]

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