Category Archives for "ESCoSA – Essential Services Commission of South Australia"

Jun 05

Australian Gas Networks (AGN) Service Standards for 2016/21 regulatory period

ESCoSA – Essential Services Commission of South Australia , Performance Reporting

AGN service standards

On 4 June 2015, the final decision on AGN service standards was released. This determined that AGN had performed satisfactorily over the 5 years to 2013/14 and that service levels are appropriate and should be maintained. A Guaranteed Service Level Scheme will not be introduced during for the 2016-2021 regulatory period as the costs of […]

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Feb 23

Review of the National Energy Customer Framework (NECF) in SA

Customer Service and Protection , ESCoSA – Essential Services Commission of South Australia

NECF review for South Australia

On 23 February 2015 – the regulator released its NECF issues paper marking the beginning of its review of the NECF in SA. 9 submissions on the issues paper were received. The draft report is due around Oct 2015. Background: The NECF aims to streamline the regulatory requirements of service providers in the NEM the […]

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